Privacy and Confidentiality Policy

Effective Date: 1st January, 2023

At Chain For Change - CFC, we are committed to protecting the privacy and confidentiality of our users using our website and mobile application. This Privacy and Confidentiality Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. By accessing or using our website and mobile application, you agree to the terms and practices described in this policy.

1. Collection of Personal Information

  • 1.1. Information You Provide to Us

    When you interact with our website and mobile application, you may voluntarily provide personal information such as your name, email address, postal address, phone number, and other relevant details. We collect this information when you sign up for our services, apply for membership, internship or volunteering, subscribe to our newsletters, make donations, participate in surveys or programs, or communicate with us.
  • 1.2. Automatically Collected Information

    We do not collect any sort of information automatically when you visit our website or use our mobile application. This may include your IP address, browser type, operating system, device information, pages visited, and other usage data. We do not use cookies, web beacons, and similar technologies to collect information.

2. Inclusive platform including children

Our website and mobile application are intended for use by individuals of any age including child under the age of 18 as our services and platforms are focused to provide support in comprehensive growth, empowerment, and education for all.

3. Use of Personal Information

  • 3.1 We may use the personal information we collect for the following purposes:

    • Provide and improve our services, products, and offerings.
    • Process and acknowledge your contribution or donations.
    • Respond to your inquiries, requests, or comments.
    • Send you newsletters, updates, and marketing communications (with your consent where required by applicable law).
    • Conduct surveys, research, and analysis to better understand our users and improve our services.
    • Comply with legal obligations, organizational operations, and enforce our policies.

4. Sharing of Personal Information

  • 4.1 We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers and partners who assist us in delivering our services and running our operations, such as payment processors, email service providers, and data analytics providers. These third parties are contractually obligated to handle your personal information securely and only use it for the purposes specified by us.
  • 4.2 We may also disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, the safety of our users, or to investigate potential fraud or security issues.

5. Data Security

  • 5.1 We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Third-Party Websites and Services

  • 6.1 Our website and mobile application may contain links to third-party websites or services. This Privacy and Confidentiality Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Your Rights and Choices

  • 7.1 You have certain rights regarding your personal information, subject to applicable laws. These rights may include the right to access or correct your personal information, as well as the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the contact information provided below.

8. Updates to this Policy

  • 8.1 We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or mobile application and updating the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Data Retention

  • 9.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy and Confidentiality Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, organizational operations, resolve disputes, and enforce our agreements.

10. International Data Transfers

  • 10.1 If you are accessing our website or mobile application, please be aware that your personal information are not transferred to, stored, and processed in the countries where our servers or service providers are located. By using our services, for now you need not have to worry for the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.

11. Contact Us

  • 11.1 If you have any questions, concerns, or requests regarding this Privacy and Confidentiality Policy or the handling of your personal information, please contact us using the following link:
    https://www.chainforchange.org.np/contact
    We will make reasonable efforts to address your inquiry and resolve any concerns in a timely manner.
By using the Chain For Change - CFC website and mobile application, you acknowledge that you have read and understood this Privacy and Confidentiality Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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